An email is sent to the CSM and AE when a cucstomer exceeds their license limit.

Sender: Cameron Long (clong@brainstorminc.com)
Subject: The following customers have exceeded their license limit
Preview Text:

<tr> <td class="text center" align="center"> <!-- Begin Copy Table Header --> <table class="copy header table" width="90%" border="0" cellpadding="0" cellspacing="0" valign="top" align="center"> <tbody> <tr> <td align="left" style="font-size:16px !important; color:#4c4441; line-height:180% !important; font-family: Arial, Helvetica, sans-serif;">Hi {{CSMFirstName}},<br><br> <p>The following customers have exceeded their QuickHelp contract license limit:</p> <br> <table width="100%" cellpladding="5" cellspacing="0"> <thead> <tr> <th align="left">Customer Name</th> <th align="left">Contract Licenses</th> <th align="left">Total Licenses</th> </tr> </thead> <tbody> <tr> <td><a href=”#” style="color:#1e8bd0; text-decoration: none;">{{CustomerName}}</a></td> <td>{{Count}}</td> <td>{{Count}}</td> </tr> </tbody> </table> <br> Please take a moment to review the above. <br><br> Thanks,<br> Cameron </td> </tr> </tbody> </table> <!-- End of Copy Header Table --> </td> </tr>