This email is sent to an admin when a customer is using Office Graph to import users, and the nightly synchronization fails.

Sender: QuickHelp Notifications (no-reply@quickhelp.com)
Subject: {{ProductName}} encountered an error while importing users
Preview Text: QuickHelp encountered an error while attempting to synchronize users with {{CustomerName}}’s Microsoft 0365 account.

<tr> <td class="text center" align="center"> <!-- Begin Copy Table Header --> <table class="copy header table" width="90%" border="0" cellpadding="0" cellspacing="0" valign="top" align="center"> <tbody> <tr> <td align="left" style="font-size:16px !important; color:#4c4441; line-height:180% !important; font-family: Arial, Helvetica, sans-serif;"> {{FirstName}},<br><br> QuickHelp encountered an error while attempting to synchronize users with your Microsoft 0365 account. Please re-authenticate and try again.<br><br> </td> </tr> </tbody> </table> <!-- End of Copy Header Table --> </td> </tr> <!-- Pusher Row --> <tr class="twenty pusher" height="20"> <td> </td> </tr> <!-- Button Row --> <tr> <td align="center"> <!-- Button Table --> <table class="text center" align="center" border="0" cellpadding="0" cellspacing="0"> <tr> <td> <table border="0" cellspacing="0" cellpadding="0" bgcolor="#1e8bd0"> <tr> <td valign="middle" align="center" bgcolor="#1e8bd0" height="42"> <a href="#" target="_blank" style="font-size: 13px; font-family: Arial, Helvetica, sans-serif; color: #ffffff; text-decoration: none; text-transform: uppercase; padding: 13px 24px; border: 1px solid #1e8bd0; display: inline-block; background-color:#1e8bd0;"><strong>MANAGE OFFICE GRAPH SETTINGS</strong></a> </td> </tr> </table> </td> </tr> </table> </td> </tr> <!-- Pusher Row --> <tr class="thirty pusher" height="30"> <td> </td> </tr> <!-- Copy Row --> <tr> <td class="text center" align="center"> <table class="copy header table" width="90%" border="0" cellpadding="0" cellspacing="0" valign="top" align="center"> <tbody> <tr> <td align="left" style="font-size:16px !important; color:#4c4441; line-height:180% !important; font-family: Arial, Helvetica, sans-serif;"> This account is set to {{ImportMethod}} issue user licenses. To manage this accounts settings, <a href=”#” style="color:#1e8bd0; text-decoration: none;">click here</a>. </td> </tr> </tbody> </table> </td> </tr>